Ratemyprofessors.com paints depressing picture
It's tempting to believe that you can summarize something as complex and nuanced as a person's teaching style on a five-point scale. That's the model RateMyProfessors.com (RMP) uses, compiling opinions based on an instructor's scores for clarity, helpfulness, ease of marking, and physical attractiveness. After a hit-and-miss first semester, I thought some online planning might make the second half of my year at UBC smoother.
I originally endorsed the idea out of principle. As a member - for better or for worse - of Generation Y, I'm ready to embrace any information aggregation service that saves me from forming my own opinions. But while sites like Rotten Tomatoes and Metacritic are great for deciding which movies or music to buy, the same doesn't follow for choosing university courses based on professors' online ratings.
There are a couple of problems with RMP, not least of which are the categories they use for rating. "Clarity" and "helpfulness" make sense on first glance, but the terms are vague. Does clarity describe how clearly someone speaks, or how much what they're saying makes sense? What about a teacher with perfect elocution who still leaves their students in the dust because of how they communicate the course material? And can a teacher be helpful even if they aren't clear?
The "hotness" category might seem shallow and only mildly entertaining, but according to this study, there's a correlation between how teachers rate for personal attractiveness and their "quality" ratings - how they measure up as educators. So hotness has some real value, at least. It tells us that the people entering ratings on the site don't draw clear distinctions between academic and MTV mentalities.
Unfortunately, even a professor's "quality," according to RMP, is flawed by the way it's measured. The overall quality rating for a teacher is drawn at least partially from their "easiness" rating - that is, how easy they are as markers. According to RMP, the better a professor is, the easier it is to get good marks from them without exerting much effort. Does it say something bad about the way I look at the world that, at first, this category made perfect sense to me?
Surely I'm not the only one. The category exists for a reason, after all. And it illustrates one of the main flaws of the site, as far as making academic choices is concerned. Because of the ratings RMP uses, it forces anyone entering a rating to do so from the perspective of a consumer.
That's what consumers look for, right? Ease. A lack of necessary action. The ability to get what you want quickly and without fuss. The focus at school, then, isn't on the complexity of what you learn, how your mind grows or your perspective changes. The focus is on the grades you receive, the average you maintain, and your eligibility for future programs or scholarships. Or anyway, that's the way it looks from a very base perspective, one which RMP reflects.
There's more to it than that, though. What about the professors who aren't great at providing a positive consumer experience, but are really great teachers? The ones who never answer their e-mails, but give amazing lectures? Or the irascible, emotionally distant ones who nevertheless inject the subject they teach with genuine passion? These hard-to-pin-down impressions don't transfer so well to a user rating site, and maybe there's a reason for that.
After all, teaching is a messy business. Computers can exactly replicate huge amounts of data. You can move decades of research material from one hard drive to another with nary a byte out of place. But a teacher's job is to transfer ideas from their own brains into the brains of others using spoken words, some sheaves of dead tree, and maybe the occasional PowerPoint. It doesn't match up to the kind of fast, flawless customer service we expect in the 21st century.
Even the original creators of the site don't seem to take its content too seriously, suggesting that all RMP does is aggregate the sort of "chatter" one might share with their peers outside of the class and making it accessible on a broader level. It's definitely not meant as a tool degrees should be built around. But all the same, it presents a depressing picture of how students regard school - as a service to be exploited for maximum value, and not as a process of learning or development. Will it be long before degrees are available at Wal-Mart?

BRYCE WARNES